Frequently Asked Questions
Check here first: you might get your answer faster than I can reply!
Because I’m a small business, I do not keep inventory at my home. All items are stored and fulfilled through an external location, so I’m unable to accept returns or exchanges.
I can only offer a refund or reprint if your item arrives damaged or there is a production issue.
I cannot offer returns, refunds, or exchanges for items ordered in the wrong size or for the wrong item selected at checkout. Please be sure to review the size guides before placing your order.
For full details, please read the complete policy here.
I cannot guarantee delivery dates. For apparel, I stock out of an external warehouse rather than my home (too many kids' toys!). So typically those shirts are shipped within 3-5 business days. And then it takes 5-7 business days to be delivered (the warehouse uses USPS and I don't have any options for expedited shipping).
And of course, there is always the unknown once the shirt is in the mail system!
Unfortunately, tracking numbers are not always as accurate as we’d all like. Carriers sometimes skip scans during transit, so a package may look like it has not moved for several days even though it is still on its way.
Once the package is in the carrier’s hands, I generally do not have any additional information beyond what the tracking shows.
Unfortunately, tracking numbers are not always as accurate as we’d all like. Carriers sometimes skip scans during transit, so a package may look like it has not moved for several days even though it is still on its way.
Once the package is in the carrier’s hands, I generally do not have any additional information beyond what the tracking shows.
For apparel, I stock out of an external warehouse rather than my home (too many kids' toys!). So typically those shirts are shipped within 3-5 business days. And then it takes 5-7 business days to be delivered (the warehouse uses USPS and I don't have any options for expedited shipping).
Art is shipped out in 1-3 business days and takes between 3-5 business days to arrive.
You'll get a tracking number email. If you don't, check spam or reach out to me!
For apparel, I stock out of an external warehouse rather than my home (too many kids' toys!). The art, however, comes from my own little house. SO - they do not ship together and will arrive at different times!
8x10 art prints are shipped in a flat mailer. Larger prints, such as 11x14, 18x20, 16x20, or 24x30 are shipped rolled in triangular kraft tube.
I ship all over the US (including Hawaii and Alaska - although from previous experiences those two states take longer!)
The Reviews Are In!
Other longtime Disney Adults, in their own words.
“I'm obsessed with The Quirky Mouse! The shirts are so comfy and the designs are amazing. I always get compliments when I wear them to the parks!”
Sarah M.
“I bought a shirt for my last trip and it was perfect! The material is so soft and breathable, even in the Florida heat. I'll definitely be buying more for my next vacation!”
Jessica R.
“The quality of these shirts is outstanding! They're so soft and wash really well. I've gotten so many compliments on my Haunted Mansion tee!”
Ashley K.
“I love that these shirts are designed by true Disney fans! You can tell that they put a lot of thought and care into each design. I'm already planning my next purchase!”
Megan P.
“These shirts are a must-have for any Disney fan! They're so unique and well-made. I love that they're not the same generic designs you see everywhere else.”
Emily S.
“I'm so glad I found you! Their shirts are not only adorable but also super comfortable. I wore mine all day at the park and didn't want to take it off!”
Amanda L.
“I'm obsessed with this shop! The shirts are so soft and comfy, and the designs are adorable. I always get compliments when I wear them to the parks.”
Brittany T.
“I'm obsessed with The Quirky Mouse! The shirts are so comfy and the designs are amazing. I always get compliments when I wear them to the parks!”
Sarah M.
“I bought a shirt for my last trip and it was perfect! The material is so soft and breathable, even in the Florida heat. I'll definitely be buying more for my next vacation!”
Jessica R.
“These shirts are a must-have for any Disney fan! They're so unique and well-made. I love that they're not the same generic designs you see everywhere else.”
Emily S.
“I'm so glad I found you! Their shirts are not only adorable but also super comfortable. I wore mine all day at the park and didn't want to take it off!”
Amanda L.
“The quality of these shirts is outstanding! They're so soft and wash really well. I've gotten so many compliments on my Haunted Mansion tee!”
Ashley K.
“I love that these shirts are designed by true Disney fans! You can tell that they put a lot of thought and care into each design. I'm already planning my next purchase!”
Megan P.
“I'm obsessed with this shop! The shirts are so soft and comfy, and the designs are adorable. I always get compliments when I wear them to the parks.”
Brittany T.
I love the Quirky Mouse! The owner is humble, delightful, kind, and genuine. How she does business makes me love her product even more! You can't be disappointed with The Quirky Mouse!
COMFY & DURABLE APPAREL
GROWN-UP DISNEY-INSPIRED ART
DESIGNS YOU WON’T FIND IN THE PARKS
