Returns and Exchanges
I really hope you love your shirts! But if something happens, please reach out as soon as possible! Our full return policy is below.
You have 14 days to return items, if it qualifies (drop me a line and we can check it out!).
We don't take returns or exchanges for wrong sizes ordered. See our size charts for details about sizing.
Customized items cannot be returned. No returns for worn, altered, or damaged items.
If it qualifies, items must be unused and in original packaging. A receipt or purchase confirmation is needed. No returns for worn, altered, or damaged items.
Email kylie@thequirkymouse.com with your order number, product details, and reason for return.
You are responsible for return shipping and costs, unless it’s our mistake or a faulty item. You may want to use trackable shipping; we're not responsible for lost items.
We'll email you once we inspect the returned item. Approved refunds are processed within 5-7 business days to your original payment method.
Follow return steps and mention you want an exchange. Price differences will be adjusted accordingly.
Sale and customized items, and some specific merchandise can’t be returned.
Other questions? Head to our contact page to fill out our form!.
Thank you for choosing The Quirky Mouse! We aim to make your returns as smooth as possible.